A crowded United Airlines flight was canceled. A
single agent was rebooking a long line of
inconvenienced travelers. Suddenly an angry
passenger pushed his way to the desk. He slapped his
ticket down on the counter and said, "I HAVE to be on
this flight and it has to be FIRST CLASS." The agent
replied, "I'm sorry sir. I'll be happy to try to help
you, but I've got to help these folks first, and I'm
sure we'll be able to work something out." The
passenger was unimpressed. He asked loudly, so
that the passengers behind him could hear, "DO YOU
HAVE ANY IDEA WHO I AM?"
Without hesitating, the agent smiled and grabbed her
public address microphone. "May I have your attention
please," she began her voice heard
clearly throughout the terminal. "We have a passenger
here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone
can help him find his identity, please come to Gate
14."
With the folks behind him in line laughing
hysterically, the man glared at the United agent,
gritted his teeth and swore. "F*** you!" Without
flinching, she smiled and said, "I'm sorry, sir, but
you'll have to get in line for that, too."


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